Legal notice

Legal Information | Perchly

Last Updated: 5/21/26

This page provides important legal information regarding your use of the Perchly website and purchase of our products. By using our website or placing an order, you agree to our policies outlined below.

For full details, please review each individual policy page linked throughout this document.

1. Terms of Service

Your use of Perchly’s website and services is governed by our full Terms of Service.

Our Terms outline:

  • Your rights and responsibilities when using our website
  • Product purchasing conditions
  • Liability limitations
  • Intellectual property rights
  • Acceptable use of our services

👉 Read our full Terms of Service here: https://perchly-2.myshopify.com › pages › terms-and-conditions

2. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Our Privacy Policy explains:

  • What data we collect
  • How we use your information
  • How your data is shared with Shopify and service providers
  • Your rights regarding your personal information

👉 Read our full Privacy Policy here: https://perchly-2.myshopify.com › pages › data-sharing-opt-out

3. Returns & Refunds Policy

We offer a limited return and refund policy designed to protect both customers and animal health and safety.

Key points include:

  • Returns accepted only for unused or defective items
  • Used items are non-returnable due to health and safety reasons
  • Defective items within 30 days may qualify for refund requests
  • Shipping labels may be provided for eligible returns

👉 Read our full Returns & Refund Policy here: https://perchly-2.myshopify.com › pages › return-policy

4. Shipping & Delivery Policy

We work with third-party carriers to deliver your orders safely and efficiently.

Please note:

  • Shipping delays are outside of our control
  • We are not responsible for lost or misdelivered packages marked as delivered
  • Customers are responsible for providing accurate shipping information
  • Address correction requests must be made immediately after ordering

👉 Read full Shipping & Delivery details in our Terms of Service: https://perchly-2.myshopify.com › pages › shipping-policy

5. Product Safety Disclaimer

Our products are designed for pet birds and companion animals. However, all pet products carry inherent risks when used.

These risks may include:

  • Entanglement in toys or materials
  • Ingestion of non-food items
  • Injury during normal use or play
  • In rare cases, serious harm or death

Customers are responsible for supervising pets and ensuring safe use at all times.

👉 Read the full Product Safety Disclaimer in our Terms of Service: https://perchly-2.myshopify.com › pages › terms-and-conditions 

6. Limitation of Liability

To the fullest extent permitted by law, Perchly is not responsible for any damages arising from:

  • Use or misuse of our products
  • Pet injury or health issues or death
  • Delivery issues caused by carriers
  • Losses resulting from improper product use

Liability is limited to the purchase price of the product involved.

👉 See full legal details in our Terms of Service: https://perchly-2.myshopify.com › pages › terms-and-conditions

7. Contact Information

If you have any questions about our policies, please contact us:

📧 Email: perchly.store@gmail.com

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